How can I cancel my membership?

Created by Lenny S., Modified on Wed, Jul 31 at 9:02 PM by Lenny S.

If you are seeking to cancel your membership, please download and complete our cancellation form: 

Click Here and send it to help@xcel.fit


Your contract requires 30 Days written notice.

  • You are responsible for all fees, including monthly and/or annual fees until your cancellation is effective. 
  • Cancellations will not be processed if your membership account has an account balance. 
  • There is a cancellation fee of $150 as stated in our contracts upon commitment if your contract has not been completed. 
  • If moving, please send valid proof of new address, such as a utility bill, to avoid any fees.

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